{"id":455,"date":"2017-08-10T16:32:23","date_gmt":"2017-08-10T16:32:23","guid":{"rendered":"https:\/\/www.phplist.com\/blog\/?post_type=kbe_knowledgebase&#038;p=455"},"modified":"2019-08-06T10:12:41","modified_gmt":"2019-08-06T10:12:41","slug":"the-easy-way-to-bring-a-cold-email-list-back-to-life","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/www.phplist.com\/blog\/knowledgebase\/the-easy-way-to-bring-a-cold-email-list-back-to-life\/","title":{"rendered":"The Easy Way to Bring a Cold Email List Back to Life"},"content":{"rendered":"<p>It&#8217;s widely acknowledged that a well-maintained email list is one of the most powerful tools at the disposal of a digital marketer. Nearly all online businesses at some point set about compiling a list of subscribers, but a very large proportion of these lists fall into disuse. Whether it&#8217;s through sketchy forward planning, a shortage of content ideas, or simply because of other competing pressures of business, it&#8217;s all too easy to let an email database fall cold and dormant through lack of sending activity.<\/p>\n<p>However, there may come a time when you decide to resume newsletter marketing, and your thoughts will probably turn to your old list that&#8217;s been gathering virtual cobwebs over the months.<\/p>\n<p>Unfortunately, suddenly sending a sales email to a cold list is only asking for trouble. You&#8217;ll confuse your recipients, many of whom won&#8217;t remember signing up to your list in the first place. At best, this will result in few sales and a hefty bunch of unsubscribes. At worst, your email will be widely seen as unsolicited, resulting in spam reports and reputational damage.<\/p>\n<p>Luckily, with a little care, a cold email list can be brought back to life so as not to waste this valuable asset. Here&#8217;s how to do it.<\/p>\n<h3>Segment Your List by Time<\/h3>\n<p>phpList keeps&nbsp; a record of when each of your list members first subscribed. You can use this to filter out your most recent subscribers, for whom your brand will still be a fresh memory. There&#8217;s no need to include these still-warm subscribers in your revival project, so strip them out of your recipient list for this particular broadcast.<\/p>\n<h3>Craft a Warm-Up Message<\/h3>\n<p>You now need to put together a message specifically for your older, colder subscribers that will hopefully bring a high proportion of them back into the fold. This warm-up message should include the following elements:<\/p>\n<ul>\n<li>Tell your subscribers who you are, and that you&#8217;re contacting them because they&#8217;ve previously signed up to your newsletter.<\/li>\n<li>Apologize for being quiet recently, but don&#8217;t try and make excuses. Simply say you&#8217;re sorry for not being in contact, but that you&#8217;re going to get your act together in future.<\/li>\n<li>Remind your readers why they signed up to your list in the first place by reiterating the benefits of being a member.<\/li>\n<li>Offer a free gift of some sort as an apology. The nature of this gift will of course vary depending on your industry, but any typical &#8220;lead magnet&#8221; such as a free e-book or cheat sheet is a good candidate. At this stage, it&#8217;s perhaps best to stay clear of discounts or similar commercial offerings.<\/li>\n<li>Promise the recipients that if they enjoy this free gift, staying on your list will entitle them to more of the same in later editions of your newsletter.<\/li>\n<\/ul>\n<h3>Press Send, Then Let Things Settle<\/h3>\n<p>After sending this warm-up email, let things settle for a week or two. You will undoubtedly receive a fair number of unsubscription requests, but this is only natural when sending to a dated list. Be assiduous in actioning these requests. Your aim is to clean up your list leaving only willing members, and there&#8217;s little point in being precious about the size of your final tally.<\/p>\n<p>Once it seems that unsubscription activity has tailed off, you can resume normal newsletter operations with more commercially oriented messages, confident that you&#8217;ve done all you can to avoid accusations of spam.<\/p>\n<h3>Send a repermission campaign<\/h3>\n<p>If you want to be absolutely certain that subscribers want to remain on your lists you can ask them to opt-in to future communications. phpList makes this easy by providing a draft campaign that&#8217;s ready to go: simply visit <span class=\"breadcrumbs\">Campaigns \u2192 Send a campaign<\/span> and use the campaign entitled &#8216;Do you want to continue receiving our messages?&#8217;.<\/p>\n<p>This campaign has a pre-set message which reminds your subscribers of when they signed up to your list (or were added), and asks them to click a link to re-confirm their wish to stay on your lists. Subscribers which take no action will be automatically blacklisted and get no further messages.<\/p>\n<h3>Avoiding the Situation in the Future<\/h3>\n<p>After you&#8217;ve warmed up and revived your list, it makes sense to prevent it growing cold again in the future. Set yourself a regular posting schedule and stick to it. It can help to prepare several newsletter issues in advance so that you&#8217;re not left scrambling for ideas a month or two down the line.<\/p>\n<p>Building an email list is a time-consuming project, but it has the potential to pay off massively. If you&#8217;ve already done the legwork of collecting subscribers, but have let posting activity lapse for whatever reason, don&#8217;t waste the opportunity to bring your newsletter membership back to life using this simple method. After all, in busy online industries, every extra commercial advantage should be coveted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s widely acknowledged that a well-maintained email list is one of the most powerful tools at the disposal of a digital marketer. Nearly all online businesses at some point set about compiling a list of subscribers, but a very large proportion of these lists fall into disuse. Whether it&#8217;s through sketchy forward planning, a shortage [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","kbe_taxonomy":[10],"kbe_tags":[40,42,39,41,18],"class_list":["post-455","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-subscriber-managment","kbe_tags-cold-list","kbe_tags-frequency","kbe_tags-reengage","kbe_tags-segmentation","kbe_tags-subscribers"],"_links":{"self":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/455","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase"}],"about":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/types\/kbe_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/comments?post=455"}],"version-history":[{"count":7,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/455\/revisions"}],"predecessor-version":[{"id":794,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/455\/revisions\/794"}],"wp:attachment":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/media?parent=455"}],"wp:term":[{"taxonomy":"kbe_taxonomy","embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_taxonomy?post=455"},{"taxonomy":"kbe_tags","embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_tags?post=455"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}