{"id":597,"date":"2018-04-02T09:54:39","date_gmt":"2018-04-02T09:54:39","guid":{"rendered":"https:\/\/www.phplist.com\/blog\/?post_type=kbe_knowledgebase&#038;p=597"},"modified":"2018-04-02T09:55:14","modified_gmt":"2018-04-02T09:55:14","slug":"positive-activity-and-account-settings","status":"publish","type":"kbe_knowledgebase","link":"https:\/\/www.phplist.com\/blog\/knowledgebase\/positive-activity-and-account-settings\/","title":{"rendered":"Positive activity and account settings"},"content":{"rendered":"<p>To protect our reputation and that of other phpList Hosted users, we:<\/p>\n<ul>\n<li>Mark a subscriber as blacklisted after receiving one bounce for that address<\/li>\n<li>Automatically unsubscribe emails from your list when they hit the unsubscribe button.<\/li>\n<li>Automatically unsubscribe your subscribers when they report your email as spam with their email provider (works with those email providers that give us this information).<\/li>\n<li>Use the domain throttle feature of phpList to ensure not too many mails to go a single provider in a given time frame.<\/li>\n<\/ul>\n<p>These settings will be adjusted based on your account activity and the following aspects will be considered (amongst others):<\/p>\n<ul>\n<li>VIEWS &#8211;\u00a0\u00a0the percentage of your subscribers viewing your campaigns (more views is better)<\/li>\n<li>CLICKS &#8211;\u00a0the percentage of your subscribers clicking a link in your campaigns (more clicks is better)<\/li>\n<li>BOUNCES &#8211;\u00a0the percentage of bounces you receive (fewer bounces is better)<\/li>\n<li>UNSUBSCRIBES &#8211;\u00a0the number of subscribers who opt-out (fewer unsubscribes is better)<\/li>\n<li>SPAM COMPLAINTS &#8211;\n<p style=\"display: inline !important;\">\u00a0the number of subscribers who click the spam button with their provider (fewer spam complaints is better)<\/p>\n<\/li>\n<li>CAMPAIGNS &#8211;\u00a0how many campaigns you send. The more you send, the less likely your subscribers will consider it spam.<\/li>\n<li>LAST CAMPAIGN &#8211;\u00a0when you sent your last campaign (the more recent the better)<\/li>\n<li>IMPORT &#8211;\u00a0how often you perform an import of subscribers (the less you import the better).<\/li>\n<\/ul>\n<p>After a few months of use, when we register positive activity and behaviour on your account, the following changes will be made automatically:<\/p>\n<ul>\n<li>the send speed of your installation will increase as we will increase the batch sizes<\/li>\n<li>the number of consecutive bounces for a subscriber to be blacklisted will be increased to 3 bounces, instead of 1<\/li>\n<li>a subscriber clicking &#8220;unsubscribe&#8221; will be asked the reason why, instead of being removed immediately.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>To protect our reputation and that of other phpList Hosted users, we: Mark a subscriber as blacklisted after receiving one bounce for that address Automatically unsubscribe emails from your list when they hit the unsubscribe button. Automatically unsubscribe your subscribers when they report your email as spam with their email provider (works with those email [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","kbe_taxonomy":[7],"kbe_tags":[],"class_list":["post-597","kbe_knowledgebase","type-kbe_knowledgebase","status-publish","hentry","kbe_taxonomy-delivery"],"_links":{"self":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase"}],"about":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/types\/kbe_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/comments?post=597"}],"version-history":[{"count":1,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/597\/revisions"}],"predecessor-version":[{"id":598,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_knowledgebase\/597\/revisions\/598"}],"wp:attachment":[{"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/media?parent=597"}],"wp:term":[{"taxonomy":"kbe_taxonomy","embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_taxonomy?post=597"},{"taxonomy":"kbe_tags","embeddable":true,"href":"https:\/\/www.phplist.com\/blog\/wp-json\/wp\/v2\/kbe_tags?post=597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}